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One of the recurring themes in the marketing press/blogosphere are articles proclaiming customer service to be the “new” marketing. A [...]
February 22, 2011
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At a financial technology conference this week, in response to a question about the state of mobile banking in his firm, the CIO of a community [...]
February 18, 2011
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It takes nine months to birth a baby (a human one, that is). It shouldn’t take that long to hatch an idea, but I’ve been working on [...]
February 14, 2011
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If you haven’t seen, or heard of, Groupon’s offensive Super Bowl ad, then I’m honored that you’ve chosen to crawl out [...]
February 7, 2011
