• It’s an interesting paradox. On one hand, a bank is dead in the water, not only if its technology isn’t working properly, but if it [...]

  Banking Is Not A Technology Business

  May 27, 2010
• I heard one of those marketing claims the other day that sends the MarketingTeaParty-O-Meter into the red. Tweeting from a WOMMA conference, [...]

  Multicultural Marketing Malfeasance

  May 26, 2010
• Disclaimer: I have a lot of respect for eMarketer. They do great work, and although I’m picking on one of their graphs, I mean them no [...]

  Pet Peeve #42: Bad Graphs

  May 24, 2010
• I spent a couple of days last week attending the Federal Reserve Bank of Chicago’s annual payments conference. If you’re involved in [...]

  Financial Services Regulations: Intellectual Monstrosity

  May 24, 2010